Privacy Policy

Braids by Chacha Fingers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or engage with our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you book an appointment, contact us, or interact with our website, we may collect:

• Name
• Phone number
• Email address
• Mailing address (if applicable)
• Appointment details and preferences

1.2 Non-Personal Information

We may collect non-personal data such as:

• IP address
• Browser type and version
• Pages visited on our website
• Date and time of visit
• Device information

1.3 Payment Information

We may process payments through third-party payment processors. We do not store your payment details, but our payment partners handle them securely in compliance with industry standards.

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Provide customer service and respond to inquiries
• Send appointment reminders and updates
• Process payments securely
• Improve our website and services
• Send promotional offers, updates, and newsletters (only if you opt-in)

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share information with:

• Service providers and partners (e.g., payment processors, email services) to facilitate our operations
• Legal authorities when required by law or in response to a legal request
• Marketing and analytics providers to improve our services (data used is non-personal)

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

5. Your Choices & Rights

5.1 Opt-Out of Marketing Communications

If you subscribe to our newsletter or promotional messages, you can opt out anytime by clicking the “Unsubscribe” link in the email or contacting us.

5.2 Updating Your Information

You may update or correct your personal information by contacting us directly.

5.3 Request to Delete Data

You may request that we delete your personal data unless we are required by law to retain it.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website traffic, and improve our services. You can adjust your browser settings to disable cookies, but some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment portals). We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has provided us with information, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📍 Address: 11405 Prospect Ct, Glenn Dale, MD
📞 Phone: +1 (240) 779-3556
📧 Email: info@chachafingersbraids.com